There’s a number of different ways to contact our customer service team, please see below to choose the method that is most convenient to you. Please note that our normal working times are Monday to Friday 08:30am to 5:00pm excluding public holidays.
Emails received on a normal working day between the hours of 8:30am to 4:00 pm we endeavour to reply to the same day. Emails received outside of these times will be replied to by mid-day the next working day.
Instant Message using our live chat which is open during normal working times. Please note that we do not use any type of automated (or bots) answering system and you will be chatting with our service team directly.
Calls cost up to 4p per minute plus your phone company’s access charge. Please note we only accept orders online via our secure online payment system.
Call Us 0845 170 6000
Bathrooms and Showers Direct